TYPES OF P.O. BOX

The Macao Post provides two different sizes of P.O.Box to meet your needs.
Large P.O.Box: 30 x 13.5 x 38 (cm)
Small P.O.Box: 15 x 13.5 x 38 (cm)

CHARGES

Remarks:

• Annual fee will be charged if you subscribe the box between January and June. Semi-annual fee will be charged if you subscribe the box between July and December.
• For initial application, the minimum quantity of keys should be two.
• If renter requests to change the lock of the P.O. Box, he/she should pay MOP50.00 for the penalty and the installation of lock.
• Macao Post will not refund the rental fee if the renter discontinues or cancels the service during the rental contract period.

Location At present, there are seven post offices providing the rental service.

Application

• For Individual Renter:
  • All information on the application form should be filled out. (Obs: The name must be accordance with the valid ID or equivalent document, the address must be completed in accordance with the water, electricity or telephone bill)
  • • Please present the completed application form, the original and a copy of your ID card at the Central Post Office or any Post Office for the application of rental of P.O.Box.
• For Organization and Association:
  • All the information on the application form should be filled out. (Obs: The name of company or organization must be accordance with the business registration/registry of social union, the address must be completed in accordance with the business registration/registry of social union, water, electricity or telephone bill)
  • Please present the completed application form (affix with the company or organization chop), together with the original or copies of business registration/registry of social union and valid identification or documents of company responsible person. In addition, the name of company responsible person of other legal partners (if applicable) must be specified.
• Application of P.O. Box

Payment

• The PO Box Subscribers may pay by cash, Macau Pass, Electronic Payment or cheque made payable to “Direcção dos Serviços de Correios e Telecomunicações”. (Not applicable for Money Order).

Use Authority

• Apart from the renter, persons (beneficiaries) who are permitted to receive mails from the P.O. box are:
• For individual renter: family members or persons who live with the renter.
• For organization or association: the employees.

Collection of Postal Objects

• Renter should collect mails from time to time
• Registered mails, insured mails, parcels or EMS item will not be sent to the P.O. Box directly. Instead, an advice will be sent to the renter for collection. Renter should present the advice at the post office counter for collection.

Format of the Address

• The format of the address of P.O. Box is presented as below:
  XX Post Office, Macao
  P.O. Box No. XXXX
• All the mails delivered to the P.O. Box should be addressed in legible writing. Otherwise, the post office will not be responsible for any missent or delayed delivery

Renewal of Information

• If renter changes the personal data, adds/deletes the names of beneficiaries, transfer the right of the owner of the P.O.Box or apply additional service, please fill in the “Application of Data Renewal of P. O. Box Renters and Other Services Form”.
• Application of Data Renewal of P. O. Box Renters and Other Services

Renovation

• The rental term of the P.O. Box service is one year, the renter should pay the rental fee within the period indicated by Macao Post and such service will be considered as renewal automatically for one year. Otherwise, renter needs to settle the relevant payment as well as the late charges.

Others

• If the mails are not addressed to the renters or the beneficiaries, please have them returned to the post office counter or have them dropped in the Return Mail Box
• If the volume of mails exceeds the capacity of the P.O.Box regularly, renter is recommended to subscribe a large P.O. box or an additional box.
• Macao Post reserves all the rights to amend the terms and conditions of the rental of P.O. Box service.

Inquiry For inquiry, please contact the Sales and Retail Division at 8396 8815 during our office hours.

Regulation

• Please refer to: “Portaria No. 449/99/M de 29 de November, Section II – P.O.Box”