Basic Services

Dispatching postal items

  • When dispatching postal items, one may opt between sending it via non-priority service or via priority service.

  • Proof of delivery service.
    When requiring proof of delivery at the destination, the client may opt for dispatching the item by registered post with proof of delivery service. As such, the sender must fill in Form CP72, as well as the relevant proof of delivery receipt, and choose whether to send it via priority or non-priority service.



Collecting postal items

  • When collecting postal items, the addressee must present his identification document. When the addressee cannot collect the item(s) personally, his/her legal representative, besides submitting his/her own original Identity Card, must also present the original or an authenticated copy of the Identity Card of the addressee when collecting the postal item(s). If the addressee is a collective person, the signature should bear the respective stamp.

  • The client must get to the Mail Collection area to pick-up the postal item(s).



Special Arrangement of Parcel Delivery

  • Home Delivery Parcel Fee (Charges per parcel and paid by Addressee)
    WEIGHT LIMIT FEE (MOP)
    Within 5 Kilogram 20
    More than 5 Kilogram to 10 Kilogram 30
    More than Kilogram to 15 Kilogram 40
    More than 15 Kilogram to 20 Kilogram 50


  • Collect Parcel(s) at the Location Specified by the Sender (per parcel)
    WEIGHT LIMIT FEE (MOP)
    Within 5 Kilogram 20
    More than 5 Kilogram to 10 Kilogram 30
    More than Kilogram to 15 Kilogram 40
    More than 15 Kilogram to 20 Kilogram 50
    Remarks: https://images.io.gov.mo/bo/i/2005/52/orde-62-2005.pdf ,
    (Decree Law No. 62/2005, the General Table of Fees and Fines of the Postal Services – B, point 3, 3.3 and 3.4)
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